Shipping Methods & Cost
We do not produce mass bulk and cut very small batches of inventory and pre sell many of our best sellers to ensure that each garment is going to someone that loves it.
Because of unexpected production delays, we cannot always guarantee styles will ship in time frame, but we will try our best to make sure shipping it out asap.
in general, International shipments take 8-14 days for delivery.
Once your order is authorized, you will receive a confirmation email. Once your order is dispatched, you will receive shipping confirmation and tracking details. We cannot change shipping addresses once an order is submitted.
Orders are not shipped with signature required unless this shipping method is selected at checkout. we not responsible for any lost or stolen packages shipped without signature required to confirmed correct delivery address.
Delivery times are estimates and are not guaranteed by us in the event of uncontrollable events.
IMPORTANT NOTICE ABOUT SHIPPING
Most of orders will be shipped from Hong Kong / DHL e-commerce, the parcels will be handled by your local post office once it entered to the destination countries.
In case of the parcel was failed to delivery due to insufficient address / wrong address, it will be returned to DHL service center, they cannot arrange to redeliver or return to us, the parcel will be DISPOSED in DHL center instead.
please assure to provide the correct shipping address, contact us thru email info@chezanntique.com or Instagram inbox @ann.tique if you want to update the shipping address before shipping out.
We DO offer quicker expedited shipping for international orders , please contact us to get a quote prior your purchase. we do not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
